Team Leaders and first line managers are the lifeblood of any successful organization, directly responsible for staff on the frontline. By efficiently managing those who deal with customers, produce goods and services and process the money that keeps the business going, they hold the key to organizational performance.

Do their job well and managers at this level can bolster morale, increase efficiency and make a significant impact on the bottom line. But where managers lack the core skills and knowledge to really make a difference, they can all too often have the opposite effect.

Our training programmes from Institute of Leadership and Management are chosen by more employers that those accredited by any other awarding body. That’s because the focus squarely on what people actually do in their jobs and provide the skills and knowledge needed to perform to the higest standards. The programmes are designed to adapt to the needs of the individual learning and their workplace. They are ideal for both new and aspiring managers as well as those with several years experience

Organisations choosing ILM courses with Merrit Training Consultants can expect improvements in efficiency and effectiveness, better morale and reduced employee turnover. Team Leaders and managers benefit from their increased confidence, a stronger sense of commitment between themselves and their employers and the opportunity to develop their careers.

A full ILM qualification contains a flexible set of units to cover the key knowledges, skills and competencies. The wide variety of optional units gives individuals and their employers scope to custom build a qualification that focuses on the areas most relevant to the demands of a specific role, industry or organization. From managing projects to planning for change in the workplace, the qualifications offered can be fully tailored to meet the varying needs of managers across all employment sectors.

Why choose ILM Acceditation?